Brian Porter2025-06-24Trustindex verifies that the original source of the review is Google. When it came time to finish the backyard of our newly constructed home, we began our search by attending multiple Home Shows. The choices we faced were many. Do we go with a one-stop shop pool company, a special general pool contractor that would coordinate all the work or look to hire a Landscaper and separate pool company? We decided to go with the latter choice. We met Sarah Alton from Desert Designers at one of the shows and kept her card until we were ready. Our initial conversation with Sarah convinced us she wanted to give us the yard we wanted because she listened to what we wanted. She got excited when hearing our plan and put her creativity to work putting together an initial design. The first rendering wasn’t quite what we were looking for but we knew we were working with the right person and company. Sarah’s second rendering came back with all the elements we were looking for (a non-rectangular pool shape that we love, a bocci court and an antique Los Angeles Gas Street lamp that had belonged to my father). Additionally, there were other elements we couldn’t dream of because we didn’t know what was possible given our tight budget. Sarah showed us her designs and listened to our feedback and came back with redesigns that showed she listened to what we wanted. The final price landed on our budget number and Desert Designers was more than fair with some of the changes we made during construction. There was never an attempt to upsell us or talk us into anything other than what we wanted, which we greatly appreciated. This was the first time we ever did a full backyard build. Our inexperience created some issues around some of the work that would need to be done by us. Working with two different companies basically made us the General Contractor on more matters than we assumed. There was miscommunication around some of the things we would be responsible for, like moving all the rock in the backyard for the pool company. Any time you hire someone to do work on your house there is bound to be some quality issues. But the things we wanted fixed were fixed and some tweaks we made were done. A couple of plants were replaced under the initial warranty period and we are watching others closely. We wish we had a better understanding about who was responsible for some of the additional costs we incurred, like moving the rock from the backyard. This coordination between the two companies was the most time-consuming and frustrating part of the process which we now know is the nature of the business. This is not a reflection on either company, but of the nature of the project, now that we are aware we’ll know what to do next time but in all likelihood this is our last new backyard project. We are now enjoying seeing our vision in living color and are looking forward to many years of enjoying Sarah's vision and the crew's hard work. Brian and Tina Porter Maccabi Phoenix2025-06-17Trustindex verifies that the original source of the review is Google. Desert Designer Landscape is the company to go with! when you need your backyard and front yard transformation. Sara will take your dream yard and turn this into reality! She will listen to your needs take those into the field. Sara she is very professional and knowable. Highly recommended, thank you! Jeni Crawford2025-05-18Trustindex verifies that the original source of the review is Google. Sarah is an excellent landscape designer - her and the Desert Designer & Landscape team are the people to hire to make your dream backyard become a reality! Fidencio Carrera2025-03-10Trustindex verifies that the original source of the review is Google. A mi gusto ,la mejor de el valle King Burke2025-02-13Trustindex verifies that the original source of the review is Google. Absolutely incredible company & Team of Designers who know what they are doing! If you want excellent design & your project built right, definitely go with these guys 🔥🙏🏾♥️ Aurora Gavartin2024-07-22Trustindex verifies that the original source of the review is Google. We are thrilled with the work that was completed on both the front and back yard. Our 1954 built house now looks modern and fits our family lifestyle. We have recommended Rob to multiple friends- their completed jobs are each uniquely designed. Great company to work with! Allison Schulder2024-05-17Trustindex verifies that the original source of the review is Google. Rob and his team were amazing from start to finish! Rob had a great vision for our front yard remodel and did a great job explaining options as we worked through the design. His crew were unbelievable- so fast and efficient! The whole project was done in less than 5 days, which was incredible. We absolutely love our new front yard!! Definitely recommend! Kirsten Clifford2024-05-14Trustindex verifies that the original source of the review is Google. Rob and his crew did a fabulous job on our backyard install. A complete overhaul of our yard transforming our old and sad yard to an entertaining dream. Thank you for the beautiful work and all the follow up.
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